DELIVERY, RETURN AND EXCHANGE
INTERNATIONAL SHIPPING INFORMATION
You can place the order directly www.motowearusa.com.
All International orders will be processed by www.motowearusa.com and shipped within 4-5 business days.
You will be emailed once your has shipped. Tracking info and carrier will be available in your online account.
FREE INTERNATIONAL SHIPPING:
We are offering free shipping worldwide.
Delivery time will vary 7-10 business days from the date the order is picked up but we are unable to guarantee shipping times for international orders.
TAXES, DUTIES, AND OTHER FEES ON DESTINATION
The customer is responsible for all taxes, duties, and other fees that may apply on destination Country. MotowearUSA will not responsible for any taxes, duties, and other fees at destination country.
SHIPPING TO P.O. BOX ADDRESS:
MotowearUSA don't accept P.O Box address for delivery, We need your physical address.
SHIPPING TO AN INCORRECT ADDRESS / INCOMPLETE ADDRESS / MISSING ADDRESS INFO:
MotowearUSA nor the carrier used for shipment will take any liability on an order that was shipped to an incorrect address, old address or an address that is missing address info such as Apartment #, Unit # , Business Name, Ste # recipient name. We provide all fields during check out to add necessary delivery info, therefore failing to provide a complete address and reporting a package as non-delivered or never received will be a total loss to you as we are unable to take liability on an error that was made during check out. We ship the orders as placed to the address provided by the customer during check out.
REJECTING PACKAGES/UNDELIVERED PACKAGES/RETURNED TO SHIPPER
If your package is rejected or marked as returned to shipper upon delivery, MotowearUSA will not be liable to pay any refund.
COUNTRY IMPORT RESTRICTIONS
It is your responsibility as a consumer to know what you can and can’t import to your country. MotowearUSA ships all over the world, it is difficult and impossible for us to know what are your country restrictions on importing goods. It is advised that you check with your country's customs and or country's import restrictions on the products you can and can’t import before placing an order.
MotowearUSA reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities. We are not able to cancel any orders that have been submitted to our warehouse for shipment. Due to or high order volume it is difficult for us to locate your order once processing begins.
Your tracking number will be e-mailed to you once your order is shipped.
RETURN & EXCHANGE
We process your orders in your selected size and color in standard quality. So, it is important that you check size chart carefully, because measuring information in your own responsibility.
If selected jacket doesn’t fit in the case of not meet with your provided size as per policy we accept returns and exchanging of product.
In cause of Return or Exchange item must be unused and with original packing/tags.
In case of exchange product return shipping charges are applied on Buyer as well as new item resending shipping cost also charge to the buyer.
In cause of refund, return cost paid by buyer, and refund will given after deduction of sending cost + Bank/Money transfer commission.
No product, color and measurement changes possible after 24 hours of placing your order. The given product order sent for processing.
Before shipment of your product we ever assured about the quality of stiching and 100% outstanding material of leather as per product specifications. After that we are not responsible for any mistake from our side and the charges of shipment will be taken by the customers.
Information regarding shipment and availability conformation will be delivered faster by email.
As per our returning policy product return is offered within a period of 10 days from the date of delivery. If the reason of returning the product is valid without any discomfort and delaying we start that process.
MotowearUSA always try to make fast worldwide deliver, After your order confirmation, we arrange the shipping of item as soon as possible, its may be from warehouse or from manufacturing unit, depend on availability of item which is the best, fast, nearest. So our customer could not wait more for their items.